Shipping & Refund Policy
Shipping & Delivery
Thank you for purchasing original artwork from ranjitbalmuchu.art. Each piece is carefully packaged and shipped with great care to ensure it reaches you safely.
Processing Time
- Orders are processed within 5–10 business days after payment is received.
- Each painting is inspected, signed, and packaged securely with a Certificate of Authenticity.
- If delays occur due to volume or custom requests, we will inform you via email.
Shipping Methods
We ship both within India and internationally using reliable courier services:
- India Post
- DHL, FedEx, UPS (for international orders)
Estimated Delivery Times
- Domestic (India): 3–7 business days
- International: 7–21 business days (may vary by country and customs)
Shipping Charges
Calculated at checkout based on destination and package dimensions. Buyers are responsible for any customs/import duties applicable in their country.
Returns & Refunds
All Sales Are Final
Each painting is a one-of-a-kind artwork. As such, we do not accept returns or offer exchanges for change of mind or personal preferences.
Damaged Artwork
If your order arrives damaged, please follow these steps:
- Email us at support@ranjitbalmuchu.art within 7 days of delivery.
- Include your order number and clear photographs of:
- The damaged artwork
- The packaging (inside and outside)
- We will assess the situation and may offer:
- A full refund (excluding shipping)
- Or a replacement if available
Refund Timeline
Approved refunds will be processed to your original payment method. Please allow 5–10 business days for the amount to reflect in your account.
Contact Us
If you have any questions about your shipment or refund eligibility, please reach out to:
Ranjit Balmuchu Art
Email: support@ranjitbalmuchu.art
Website: www.ranjitbalmuchu.art